Teller/Member Services Representative- Beaudry
California Credit Union Los Angeles, CA
Security verification
California Credit Union Los Angeles, CA
2 days ago
See who California Credit Union has hired for this role
California Credit Union Los Angeles, CA
2 days ago
Security verification
Save job
Welcome back
Sign in to save Teller/Member Services Representative- Beaudry at California Credit Union.
- Report this job
The Member Service Representative (MSR) is based in a branch and is responsible for providing consistently exceptional service to our members through face to face interactions and assisting members in the completion of a variety of financial transactions, such as deposits and withdrawals, payments, and other related transactions. Must also knowledgeably address member concerns and questions as well as identify opportunities for cross-selling services and products.
Beaudry BranchPrincipal Accountabilities (95%)
- Provides timely and courteous service to all branch members, and assists them with financial transactions such as deposits, withdrawals, transfers, sale or processing of negotiable instruments, etc.
- Processes branch member transactions efficiently, accurately, and in a timely manner including servicing accounts, closing accounts, or completing related documentation.
- Performs various file maintenance including processing requests for a change of address, check orders, and ordering ATM cards, etc.
- Supports the achievement of unit sales goals by identifying opportunities for the cross-selling of Credit Union products and services, and referring members to the appropriate business partners.
- Maintains cash drawer in accordance with assigned cash limits and policy and procedures, balances own daily work and may assist with the daily branch balancing procedures. Accurately completes all related documents.
- Has thorough knowledge of all Credit Union products and services, including but not limited to, deposit and loan products, digital and self-service opportunities, and other services offered to our members.
- Directly responds to member’s inquiries timely and accurately via telephone, mail, email, or an internal referral.
- Develop, expand and retain member relationship in order to increase member satisfaction.
- Adhere to CCU's Member Experience Playbook, SLA’s and Corporate initiatives.
- Follow retail branch's escalation process.
- Actively participates in marketing campaigns, promotions, sales and referral programs, contests, outbound sales and service calls, and meetings.
Other Accountabilities (5%)
- Performs all operational activities in compliance with applicable laws, regulations (Regulation CC, Bank Secrecy Act, etc.), and Credit Union policies and procedures.
- Participates in all assigned staff development programs in support of the Credit Union's commitment to continuous improvement in sales and service, quality, and teamwork.
- Must consistently report to work on time, as scheduled.
- Complete all BAI trainings and classroom courses.
- Performs other duties as assigned.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.Knowledge, Education, Certifications, Licenses
- Excellent customer service skills.
- A background in sales and new accounts is highly desirable.
- Ability to work in a fast-paced environment.
- High degree of accuracy.
- Strong communication skills.
- Effective problem solving and communication skills.
- Ability to work well in a team oriented environment.
Experience
- High school diploma or GED.
- One year of previous customer service, sales, and cash handling experience in retail, banking, or food service.
Working Conditions and Physical DemandsWork is performed in a general office environment. This position does not require significant physical efforts. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Refer to the Safety & Health Policy found in California Credit Union’s Employee Handbook & Resource Guide.
EOE
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Finance and Sales -
Industries
Banking
Referrals increase your chances of interviewing at California Credit Union by 2x
See who you know
Get notified about new Teller jobs in Los Angeles, CA.
Sign in to create job alert
Similar jobs
-
Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team Member
State Farm Agent
Culver City, CA $22.00 - $25.00
-
Member Service Representative - Northridge Branch
Member Service Representative - Northridge Branch
First Financial Credit Union
Los Angeles, CA
-
Remote Contact Center Member Service Representative II - (LA County or Surrounding Area)
Remote Contact Center Member Service Representative II - (LA County or Surrounding Area)
Golden 1 Credit Union
Los Angeles, CA $21.50 - $21.50
-
Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team Member
State Farm Agent
Burbank, CA $48,000.00 - $61,000.00
-
Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team Member
State Farm Agent
Burbank, CA $48,000.00 - $61,000.00
-
Airline Customer Service Representative
Airline Customer Service Representative
Hallmark Aviation
Los Angeles, CA $18.78 - $24.73
-
Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team Member
State Farm Agent
Norwalk, CA $35,000.00 - $45,000.00
-
Customer Service ( Remote wor
Customer Service ( Remote wor
PATH ARC
Whittier, CA
-
Customer Service Representative
Customer Service Representative
LHH
Los Angeles, CA $19.00 - $23.00
-
Hospital Customer Service Self-Pay Supervisor
Hospital Customer Service Self-Pay Supervisor
UCLA Health
Los Angeles, CA $68,800.00 - $141,000.00
-
Contact Call Center Representative
Contact Call Center Representative
Wine of the Month Club
Monrovia, CA
-
Customer Service Representative (Seasonal), LA Memorial Coliseum
Customer Service Representative (Seasonal), LA Memorial Coliseum
University of Southern California
Los Angeles Metropolitan Area
-
Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team Member
State Farm Agent
Los Angeles, CA $36,000.00 - $50,000.00
-
Customer Service Order-Desk Representative
Customer Service Order-Desk Representative
Angelus Block Co., Inc.
Los Angeles, CA
-
Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team Member
State Farm Agent
South Pasadena, CA $36,000.00 - $48,000.00
-
Lead Customer Service Representative
Lead Customer Service Representative
University of Southern California
Los Angeles Metropolitan Area
-
Part Time Customer Service Representative - Oak Essentials
Part Time Customer Service Representative - Oak Essentials
Jenni Kayne
Los Angeles, CA
-
Customer Service ( Remote work)
Customer Service ( Remote work)
PATH ARC
Los Angeles, CA
-
Guest Experience Coordinator (West Hollywood Part-Time)
Guest Experience Coordinator (West Hollywood Part-Time)
Dermalogica
West Hollywood, CA $22.00 - $24.00
-
Customer Service ( Remote work)
Customer Service ( Remote work)
PATH ARC
Los Angeles, CA
-
Customer Service (Remote)
Customer Service (Remote)
PATH ARC
Downey, CA
-
Customer Service Representative
Customer Service Representative
NEMA
Los Angeles, CA
-
Customer Service (Remote)
Customer Service (Remote)
PATH ARC
Torrance, CA
-
Member Service Representative
Member Service Representative
First Financial Credit Union
Los Angeles, CA
-
Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team Member
State Farm Agent
City of Industry, CA $50,000.00 - $120,000.00
-
Customer Service Representative
Customer Service Representative
House of Quirky
Los Angeles, CA
-
Customer Service (remote work )
Customer Service (remote work )
PATH ARC
Los Angeles, CA
People also viewed
-
Medical Billing Customer Service Representative
Medical Billing Customer Service Representative
UCLA Health
Los Angeles, CA
-
Front Office Customer Service Representative
Front Office Customer Service Representative
Parlani Party Rentals
Los Angeles, CA $17.00 - $30.00
-
Customer Service Representative
Customer Service Representative
Rollins, Inc.
Los Angeles, CA
-
Customer Service ( Remote work )
Customer Service ( Remote work )
PATH ARC
Huntington Park, CA
-
Customer Service ( Remote work)
Customer Service ( Remote work)
PATH ARC
Whittier, CA
-
Customer Service ( Remote work )
Customer Service ( Remote work )
PATH ARC
East Los Angeles, CA
-
Customer Service ( Remote work )
Customer Service ( Remote work )
PATH ARC
City of Industry, CA
-
Customer Service ( Remote work)
Customer Service ( Remote work)
PATH ARC
Whittier, CA
-
Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team Member
State Farm Agent
Northridge, CA $18.00 - $24.00
-
Customer Service ( Remote work )
Customer Service ( Remote work )
PATH ARC
Alhambra, CA
Similar Searches
- Head Teller jobs 81,994 open jobs
- Banking Center Manager jobs 22,376 open jobs
- Bank Teller jobs 137,788 open jobs
- Senior Teller jobs 83,921 open jobs
- Staffing Administrator jobs 9,906 open jobs
- Vault Teller jobs 57,621 open jobs
- Cash Officer jobs 58,303 open jobs
- Associate Banker jobs 39,415 open jobs
- Universal Banker jobs 88,985 open jobs
- Banker jobs 25,171 open jobs
- Communications Operator jobs 53,315 open jobs
- Banking Advisor jobs 89,760 open jobs
- Relationship Banker jobs 89,342 open jobs
- Extension Agent jobs 135,641 open jobs
- Cashier jobs 196,386 open jobs
- Market Operations Manager jobs 23,813 open jobs
- Registered Client Service Associate jobs 2,157 open jobs
- Sales Floor Associate jobs 84,991 open jobs
- Lending Assistant jobs 50,277 open jobs
- Accounting Specialist jobs 72,674 open jobs
- Customer Service Teller jobs 68,754 open jobs
- Training Instructor jobs 27,857 open jobs
- Banking Associate jobs 4,218 open jobs
- Cashier Customer Service jobs 153,698 open jobs
- Treasury Assistant jobs 91,230 open jobs
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More