Texas Tech University Health Sciences CenterAmarillo, TX
Texas Tech University Health Sciences Center Amarillo, TX
1 month ago
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Position DescriptionThis position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities.
Org Level 7523001 - Ob Gyn Ama Genl
Org Level 1Texas Tech Univ Health Sciences Ctr
CampusHSC - Amarillo
DepartmentOb Gyn Ama Genl
Major/Essential FunctionsGreet patients warmly and sincerely as they arrive at the clinic or call in via phone.
Act as the patient's guide and advocate through the administrative details of their clinic visits.
Identify and update patient information by navigating multiple computer systems and inputting accurate data.
Receive all incoming calls for the clinic and distribute information accordingly.
Calculate and collect payment for clinic services.
Ensure patient benefits have been verified and input accurately upon check-in.
Schedule patient appointments.
Assist with appointment reminder calls and missed appointment service recovery.
Coordinate clinic schedule information with providers and staff.
Maintain a professional customer service atmosphere for patients, providers, and staff.
Required QualificationsA High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.
Preferred QualificationsFamiliarity with Allscripts/Altera PM.
Pay StatementCompensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website.
EEO StatementAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.
Jeanne Clery ActThe Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website.
Pay BasisHourly
Pay Grade Minimum15.00
Pay Grade Maximum27.84
Grant Funded?No
Job TypeFull Time
Job GroupInformation and Records Clerks
ShiftDay
Schedule DetailsMonday - Friday 8:00 to 5:00
Travel RequiredUp to 25%
Does this position work in a research laboratory?No
Air Force Specialty Code3A1X1, 4A0X1
Marine Military Occupational Specialty Code0111
Navy Enlisted Classification CodeYN, HM
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Higher Education
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